The Butchers of
Cannamore Orchard FAQ
What is The Butchers of Cannamore Orchard Escape Maze?
Simply put, we’re a little screwed up. We are locking you and your friends up with only 45 minutes to escape! You are visiting beautiful Cannamore Orchard in the heart of Crysler Ontario. While out on a tour of the Orchard with one of our tour guides, you’re shown to the original farmhouse of Dennis and Claire Taylor, the owners of Cannamore Orchard. But something seems strange; you’re getting an eerie gut feeling. Before you can alert your friends someone grabs you! You find yourself in a small dark space, unable to make out where you’ve ended up. Are you able to find clues, solve puzzles and ultimately find the key to get out before time’s up?
– Are you open year round?
No, for the 2016 season we’ll only be open August – October. For the months of August & September we’ll be open on weekends, and for the month of October we’ll be open during our Spooky Wagon Ride hours. So don’t wait, spots will fill up fast!
– How much does it cost to get locked up?
The cost is $25 per person, which includes taxes. So for six players to enjoy our experience the cost is $150.
– How many players am I allowed to bring?
The maximum number of players is six, however we strongly recommend a minimum of four players. When booking the minimum amount of players is four, however if you choose you can play with fewer players.
– How do I book?
All bookings are done via our online booking system.
– How do I cancel my booking?
Cancellations are accepted, however will only be issued up to 72 hours in advance of your booking time slot. Please email us at firstname.lastname@example.org to initiate a cancellation refund.
– How many people fit in your Escape Maze?
Each room can be booked for up to 6 players. We strongly recommend six players to thoroughly enjoy our experience.
– What if I am already booked for a date and I want to change it for an earlier slot that has opened?
Book and pay for the new time slot and email us to cancel and receive a refund on your previous booking email@example.com
– There are no available booking spots online, but I really want to play, what do I do?
Simply email us at firstname.lastname@example.org and we will place you on a waiting list and advise you of any upcoming openings. You can also check back frequently for new openings.
– How do I get on the waiting list?
Simply email us at email@example.com and we will gladly add you to our waiting list.
– What ages are allowed at Cannamore Orchards Escape Maze?
There is no age limit, however some players may find some of our scenes disturbing, and as such player discretion is advised. An adult for the purpose of signing our waiver must accompany players under the age of 16.
– Our group is less than six players; will other players (strangers) be booked with us?
No, we understand the conflicts that may arise from playing with strangers, and as such we’ve tailored our booking system to allow your game play to remain private with only those players you choose to play with.
– Are there a minimum number of players that you recommend?
Yes, we strongly recommend that you play with six players, however our minimum with respects to booking is four.
– What if I want to make it more challenging and only have two players?
This is fine, however you will still be charged for a minimum of four players, this does not mean you have to bring four, you can choose to bring two.
– Do I have to pre-pay online?
Yes, though many Escape Rooms choose to use the honor system we prefer to guarantee your booking right off the bat, and ensure people aren’t taking advantage of the honor system with respects to booking slots they won’t use.
– Which forms of payment do you accept online?
VISA, Mastercard, American Express, Paypal
– Do you offer food and beverages?
Yes, we have light snacks and cold water available for purchase.
– Is your Escape Maze located inside?
Yes, our Escape Maze is located inside, however our experience is more rustic compared to the other locations in the Ottawa area. Our experience is located inside a barn, and as such there is no air conditioning.
– So your Escape Maze is located inside a barn, what do I need to be aware of?
Our Escape Maze experience is unique, however it may not be suitable for certain players. If you’re scared of the dark, uncomfortable in small spaces (claustrophobic), prone to anxiety or panic attacks, suffer from a heart condition, have asthma, are unable to deal with heat, scared of your own sweat, or anything else along these lines, you may wish to avoid our experience. We recommend that you dress the part, you’re in the country, at an Orchard, your suit and tie will not fit in here.
– Is there a washroom on site?
Yes, however due to our rustic setting, our washroom is an outdoor porta-potty.
– But I still have more questions!!
No problem, simply send us an email at firstname.lastname@example.org and we’ll gladly answer any other questions you have!
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